Addition Financial Partners with Orlando Startup PETE to Innovate Team Training with Cutting-Edge AI Tools

LAKE MARY, Fla. (Sept. 9, 2024) – Addition Financial Credit Union announced today they are partnering with EdTech startup PETE to enhance team training for the credit union with AI-driven learning platforms. Addition Financial is the first financial institution to partner with the Orlando-based company.

By integrating PETE’s AI-powered technology, Addition Financial will be able to deliver hyper-personalized training materials and courses at a fraction of the time and cost the credit union typically expends. PETE’s platform allows the credit union to seamlessly host, manage, and distribute training content in their own customized online learning platform.

“Collaborating with a pioneering AI company like PETE is a great fit for the continuous improvement mindset we have at Addition Financial,” said Kevin Miller, President and CEO of Addition Financial Credit Union. “PETE’s innovative platform will allow our credit union to efficiently tailor our training to a diverse and evolving workforce so that we can continue to provide unparalleled service to our members.”

Using PETE, Addition Financial will develop digital courses to support several key objectives for the credit union, including:

• Enhanced Employee Training: PETE’s AI-driven platform accelerates the design of the training process, equipping Addition Financial team members with real-time, targeted skills for improved performance
• Improved Member Service: With PETE’s technology, Addition Financial employees will be better prepared to serve members across key areas including Lending, Contact Center, Collections, Branch Operations, Commercial Lending, and Real Estate Lending.
• Optimized Operations: The partnership will streamline training efforts across diverse areas of the credit union, fostering faster learning and improving service quality for Addition Financial’s growing member base.

"We are thrilled to work with Addition Financial as our first partner in the financial industry. Their commitment to innovation and forward-thinking approach aligns perfectly with our vision at PETE,” said Luis Garcia, President of PETE. “Introducing AI into their training programs marks an exciting new chapter for them, and we are honored that they have chosen us to be part of this transformation. We look forward to supporting their journey and helping them expand their training capabilities.”

Addition Financial joins professional soccer teams – Orlando City and Orlando Pride – as high-profile Central Florida partners now leveraging PETE’s AI learning solutions.   

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About Addition Financial Credit Union

Addition Financial Credit Union is a trusted banking and financial education partner that members of the Central Florida community rely on to help them along their financial journey. Founded in 1937, Addition Financial is a not-for-profit financial cooperative headquartered in Lake Mary, Florida with more than $2.8 billion in total assets. As a member-owned credit union, Addition Financial puts the financial well-being of its more than 182,000 members at the heart of everything it does. With 26 full-service branches, 10 student-run high school branches, and financial products designed to provide better saving and loan rates and lower fees, Addition Financial is constantly growing and evolving to meet the needs of its members. Addition Financial is the Official Financial Institution of the UCF Knights and owns the naming rights of the Addition Financial Arena on the University of Central Florida campus. Addition Financial was named as one of the “Best Credit Unions for 2024” by Newsweek and one of the “Best-In-State Credit Unions for 2024” by Forbes. For more information, visit AdditionFi.com. 

About PETE

Founded in the heart of Orlando, Florida, PETE is a pioneering leader in AI-driven learning platforms. PETE offers a suite of cost-effective and customizable solutions that enable organizations to deliver personalized workforce learning at scale. PETE specializes in enabling the development of AI-powered courses tailored for diverse training needs, spanning from onboarding to regulatory compliance, product knowledge, technical skill, and more. The platform offers seamless hosting and distribution of content through PETE's Learning Management System (LMS), and access to a suite of management tools to track learners' progress. PETE's vision is to become an indispensable part of education and training through pioneering technology that enables adaptive, engaging, and effective learning. The team at PETE is dedicated to helping organizations of all sizes to optimize their training initiatives and maximize their impact, without having to hire additional training resources. For more information about PETE, visit www.pete.com.